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Comcast Cable North Central Division
Revenue Assurance Manager Southfield, Michigan

Founded in 1963, Comcast has grown from a single-system cable operation into one of the world's leading communication companies-focusing on broadband cable, commerce, and content. Comcast Cable is the country's largest provider of cable services. Comcast has expanded its cable operations to deliver digital cable with features such as Video on Demand, High Speed Internet Services, and cable telephony. In this faced-paced climate, Comcast has both the vision to recognize business opportunities and the passion, resources, and skills to capitalize on them. This combination of insight and execution continues to distinguish us in a rapidly converging world. Comcast puts ideas into action!

Identify, correct, track and report errors occurring in specified revenue categories.
Audit transactions for compliance with North Central Division call center standards.
Provide performance summary reports and recommendations to Region and call center management.
Identify revenue assurance opportunities and develop corresponding audit processes.
Review courtesy accounts, commissions programs and credit adjustments for accuracy.
Create and analyze reports to monitor rate code usage.
Work with Region management to set department strategy and goals.
Prepare ad-hoc reports as requested by Region management.
Develop staff by providing direction, goals and performance feedback.
Other duties as assigned


Required Skills:
3+ years experience in supervision.
Confidence to deal directly with Senior Management
Solid written and oral communication skills
Strong Organizational Skills
Proficient with Microsoft Products (i.e. Access, Excel, Word, Power Point)
Proficient with Cable Data, Comtrac, and Casper (preferred, but not required).
Bachelor degree in Accounting/Business.
2 + years experience with Cable Data, Comtrac, Casper .
Audit experience within a call center and billing system environment.
SQL experience preferred.

Job Specs
Job ID #: 24687
Apply Job Online: Click Here
Job Location: MI, Southfield
Job Type: Full Time
Last Modified: 7/12/2010
Go Back Apply for this job online E-mail this job to a friend Let our Job Search Agent help you out Register as a Job Seeker Printer version of the job details